Office Team
Emily Bloor joined Agnew Equine in 2019 after spending 14 years at Barclays. As a key member of our practice, she manages our Office Team while also serving as our Insurance Claims Handler, ensuring support for our clients through this often tricky process. Her initiative, financial expertise and warm, approachable nature make her an invaluable part of our team. A local to the area, Emily is married to Eddie and has a daughter, Eva-May. Emily took up riding 15 years ago, and today, she and Eva share a passion for their horses, Onyx and Levi. Between riding and the Pony Club, they both stay happily busy!
Jo Raffo joined us in 2021 and works alongside Emily in coordinating the Office Team and is our Accounts Manager in charge of credit control for the practice. She is married to Andy and has 2 dogs; Lacey, a little Staffie cross, and Luna an American Bulldog cross. She has previous experience working for Audi and Hilton hotel chains and customer relations is of the utmost importance to her. She has a love for all animals and says if she ever won the lottery she would open an animal sanctuary with her mum! While she doesn't often answer the phone in reception, she's working away behind the scenes and helping our business run smoothly and bringing a smile to everyone's face in the office and offering steady support to all.
Claire Vaughan has joined our Reception and Admin team bringing 30+ years of customer service experience, which includes 14 years as a Receptionist in busy dental practices. She lives with her partner, Steve, and their two Labrador/Weimaraner crosses Finn and Lola. Claire has two grown children, and two grandchildren that she looks after on her day off – with another on the way in 2025! She loves the Highlands of Scotland, particularly the West Coast, and dreams of retiring there when the time comes. Her hobbies include going out on the motorbike with Steve (as a pillion/passenger) at weekends when the sun is shining! We’re so pleased to have Claire on board with us, she’s positive, experienced and a real team player.
Teigan Salt is a member of our Reception and Admin team and has joined us after working in varied roles in Cheshire East Council’s Highways department for the past six years – from hands on project management to customer service roles. She has always dreamt of working in the equine industry because she has loved horses since she was a child, thanks to her mum who also grew up with them. Teigan’s first pony was a cute little Shetland named Sapphire she got when she was just four years old! Currently she has two horses: T-Jay, a retired Welsh Section D, and Willow, a 6-year-old piebald cob. She also has a super energetic Parsons Russell Terrier named Buddy. When she’s not working, she spends her time with Willow, helping her build confidence. They’re hoping to start showing in the near future!
Jan Angell joined our office team in 2024 after having spent her career so far in customer service roles. Most recently she worked in the milk industry for the last 8 years, where customer needs are a priority and collections from farms vital. Jan is local and married to Steve - with 5 children and 9 grandchildren between them! The eldest being 9 and the youngest only 4 months which keeps her and Steve very busy alongside dog sitting as and when necessary. Jan has a love of all animals and is enjoying acquainting herself with the equestrian world - although with a busy family life owning a horse is not on the agenda!
Charlie joined our team in early 2025 and she brings a calm, capable presence and is truly a safe pair of hands - kind, reliable, and always ready to help. With a wealth of experience from her previous role in online journal publishing of health innovation and government research, she managed credit control and production, liaising with clients across the globe. Before that, Charlie spent 10 years working on an acute mental health ward and is both a trained and registered Mental Health First Aider. Her passion for supporting others and promoting wellbeing is a wonderful addition to our workplace culture and frankly comes in quite handy sometimes! Outside of work, Charlie is a proud mum of three, married to her childhood sweetheart Ben, and keeps busy with family life. She's a keen baker, enjoys long walks, and loves cheering on her husband and daughters in their musical adventures on TikTok. Charlotte grew up with cats, had a beloved family dog named Scamp, and has just welcomed a new kitten, Bray, into the home.
Gayle Agnew is a founding Director and is married to Arnie and she runs the accounts for the practice as well as managing the office team. Previously Gayle ran the accounts department in her family’s large tool and plant hire business for many years before she and Arnie set up the practice together. When not chauffeuring Alice and Dan to competitions with their ponies Gayle loves to indulge in her own horse Chilli, their three dogs Millie, Zinny and Bella and their menagerie of other animals.
Abby Densem is a Director, and married to Robin. Abby has a degree in Animal Science and is AMTRA trained. Previously Abby worked as a nurse in equine and small animal practice and spent several years visiting other veterinary practices as a veterinary pharmaceutical manager. Abby focuses on purchasing and invoicing for the practice. Outside work, their 2 boys and multiple animals keep her occupied, as well as her horse, Tilly!
Jenny Pearson is a Director and married to Stuart. Jenny has a degree in Marketing from Michigan State University in the USA. She moved to the UK in 2003 working in London doing sales, marketing and account management and after meeting Stuart has moved with him to where the horses are! Jenny joined the practice in 2019 and manages HR and supports the office team, social media, marketing & communications and events as well as using her photography skills for us as she is a family photographer on the side. She and Stuart have 3 daughters who keep them very busy, as well as a Border Collie cross Labrador named Skye and cat named Ellie.
