Office Team
Meagan Cullen – Practice Manager has been part of our Agnew Equine team since November 2014, and in that time, she has established herself as the ‘go to problem solver’ making Meg the ideal person to be our practice manager - always on hand to help, support and manage the team. Meg’s main role is to oversee the smooth day to day running of the business and continues to have an input in reception duties. She started riding at the age of 5 and has never lost her passion for horses. These days her time is largely taken up by her toddler Rowan, and rescue dog, Alf!
Millie Higgs joined our team in October 2017 as our new office apprentice, and like all our previous apprentices joined our brilliant full-time team in 2018. Millie has become an integral part of our office and helps everything run smoothly with her can-do attitude. Millie has been involved with horses for many years and her love for them began when she had her first pony at the age of 2 as well! Her first job was working as a groom at a yard on Biddulph Moor. Millie now currently owns 5 horses, which she competes at Show jumping and she’s a part of our Agnew Quest dressage team. She is also proud mum to her little girl, Harlow.
Emily Bloor joined our office team, having previously worked at Barclays for 14 years. Emily works with insurance & invoicing as well as various other tasks. Her wealth of experience in finance and her bubbly, friendly personality is a valuable part of our team. Emily is local and has a wonderful daughter Eva-May and is married to Eddie. Emily started riding 11 years ago, and she and her horse, Onyx, are currently on a dressage journey together and are an integral part of our Agnew Quest team!
Jo Raffo works alongside Meg, our Practice Manager, doing credit control. She is married to Andy and has 2 dogs; Lacey, a little Staffie cross, and Luna an American Bulldog cross. She has previous experience working for Audi and Hilton hotel chains and customer relations is of the utmost importance to her. She has a love for all animals and says if she ever won the lottery she would open an animal sanctuary with her mum! While she doesn't often answer the phone in reception, she's working away behind the scenes and helping our business run smoothly and bringing a smile to everyone's face in the office.
Rachel Clewlow has been an outstanding member of our office team since 2019 - but she had to make changes during Covid lockdowns like so many with young children - but we are delighted she is back on the Agnew team! Rachel has over 18 years customer service experience and is a skilled receptionist - practical, efficient and always wears a smile. Rachel has a handsome Irish horse of her own, Elvis, who she loves taking on hacks through the countryside and is a proud doggy mum to Barry the English Pointer and Roy the Springer Spaniel. She has a son, Keiran, and is also a part-time pony club mum/groom to daughter, Willow, on the weekends which keeps her very busy!
Rosie Bennett joined our administration and reception team near the end of 2022. She began riding at the age of 4 under the influence of her mum who always had horses of her own, and since she’s gained a wealth of equestrian experience. She had her first pony at 12 years old, GeeGee, who was a cheeky Welsh mountain pony and continued to ride through her teenage years where at age 18 she decided she wanted a career in horses. Rosie has worked with horses since then where she taught children in Indiana, USA at a ranch through the programme, Americamp, and then instructing at Courses For Horses in Brown Edge teaching riders with a wide variety of ages and abilities. Rosie also has career experience in customer service and reception work - which has made her a great fit for our team! At the end of December 2022 she welcomed a gorgeous golden retriever puppy called Dougie into her life who takes up a lot of her time and energy away from work! She is also an active gym goer who loves to keep fit and spends a lot of time outdoors.
Charlotte Fletcher joined us in late 2023 as a receptionist and administrator and has hit the ground running. She has 4 years of customer service and administrative experience in a different sector and was keen to carry this into the equine industry as she has a great love of horses. Charlotte started riding at the age of 4 at a local riding school and had her first pony at the age of 6. She currently has two horses, Patch, a section D cross and Beau, a chunky cob - who take up most of her free time outside of work. At home she has 5 cats and a Newfoundland dog named Marley who she enjoys walking. Charlotte is so friendly and professional and is a great new asset to our existing fantastic team.
Gayle Agnew is a founding Director and is married to Arnie and she runs the accounts for the practice as well as managing the office team. Previously Gayle ran the accounts department in her family’s large tool and plant hire business for many years before she and Arnie set up the practice together. When not chauffeuring Alice and Dan to competitions with their ponies Gayle loves to indulge in her own horse Chilli, their three dogs Millie, Zinny and Bella and their menagerie of other animals.
Abby Densem is a Director, and married to Robin. Abby has a degree in Animal Science and is AMTRA trained. Previously Abby worked as a nurse in equine and small animal practice and spent several years visiting other veterinary practices as a veterinary pharmaceutical manager. Abby focuses on purchasing and invoicing for the practice. Outside work, their 2 boys and multiple animals keep her occupied. Abby and her horse, Tilly, are another part of our Quest dressage team!
Jenny Pearson is a Director and married to Stuart. Jenny has a degree in Marketing from Michigan State University in the USA. She moved to the UK in 2003 working in London doing sales, marketing and account management and after meeting Stuart has moved with him to where the horses are! Jenny joined the practice in 2019 and manages HR and supports the office team, social media, marketing & communications and events as well as using her photography skills for us as she is a family photographer on the side. She and Stuart have 3 daughters who keep them very busy, as well as a Border Collie cross Labrador named Skye and cat named Ellie.
